Shipping Policy

Shipping Policy

 

At Nanabazar, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

  • Orders are processed after payment confirmation or order verification.

  • Most orders are processed within 1–2 business days.

  • During holidays, special campaigns, or peak seasons, processing may take a little longer.

Delivery Areas

Nanabazar delivers products across Bangladesh.

Delivery availability may vary depending on your location.

Estimated Delivery Time

Estimated delivery times are:

  • Inside Dhaka: 1–3 business days

  • Outside Dhaka: 2–5 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, transportation issues, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on:

  • Delivery location

  • Product type

  • Order weight

  • Promotional offers (if applicable)

The final shipping cost will be displayed during checkout before you confirm your order.

Order Tracking

Once your order has been processed and shipped, you may receive updates regarding your order status through phone, SMS, email, or WhatsApp, depending on the information provided with your order.

Delivery Attempts

Please ensure someone is available to receive the order at the provided delivery address.

If delivery cannot be completed due to an incorrect address or the recipient being unavailable, additional delivery charges may apply for re-delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our customer support as soon as possible.

Our team will review your request and provide an appropriate solution in accordance with our Return & Refund Policy.

Delivery Delays

Although we strive to deliver every order on time, delays may occur due to:

  • Severe weather conditions

  • Public holidays

  • Transportation disruptions

  • High order volume

  • Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

Need Help?

If you have any questions about shipping or your order, please contact us.

📞 Phone & WhatsApp
01321 148 030

📧 Customer Support
hello.nanabazar@gmail.com

📧 Business Inquiries
hello@nanabazar.com

📍 Address
House #06, Road #05
Priyanka City
Uttara, Dhaka – 1230
Bangladesh

Our Commitment

At Nanabazar, every product is carefully packed, quality-checked, and shipped with care to ensure it reaches your home in the best possible condition.

Thank you for choosing Nanabazar. We are committed to providing reliable delivery and an exceptional shopping experience.