Support Center

Welcome to the Nanabazar Support Center

We’re here to help!

Whether you have a question about your order, need product information, require assistance with delivery, or have feedback to share, our support team is always ready to assist you.

Our goal is to provide fast, friendly, and reliable customer support for every customer.

How Can We Help?

📦 Order Support

Need help with your order?

We can assist you with:

Order confirmation
Order tracking
Delivery updates
Order modifications
Order cancellation (where applicable)

🛒 Product Information

Have questions about our products?

Our team can provide information about:

Product ingredients
Product origin
Quality standards
Storage instructions
Availability

🚚 Delivery Support

If you’re experiencing delivery issues, we’re here to help.

Support is available for:

Delivery status
Delayed deliveries
Incorrect delivery address
Missing items
Damaged packages

💳 Payment Assistance

Need help with payment?

We can assist you with:

Payment confirmation
Payment issues
Refund-related inquiries
Checkout problems

🔄 Returns & Refunds

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Our support team will review your request and guide you through the return or refund process according to our policies.

Contact Our Support Team

📞 Phone & WhatsApp

01321 148 030

📧 Email Support

Customer Support
hello.nanabazar@gmail.com

Business Inquiries
hello@nanabazar.com

📍 Office Address

House #06, Road #05
Priyanka City
Uttara, Dhaka – 1230
Bangladesh

Customer Support Hours

Saturday – Thursday
9:00 AM – 9:00 PM (Bangladesh Time)

Friday
Limited Support

Frequently Asked Questions

You may find answers to common questions regarding:

Order processing
Delivery time
Payment methods
Product availability
Returns & refunds
Account-related issues

For additional assistance, please contact our support team directly.

Our Commitment

At Nanabazar, customer satisfaction is our highest priority.

We are committed to providing premium-quality products along with responsive, reliable, and friendly customer support whenever you need us.

Thank you for choosing Nanabazar. We appreciate your trust and look forward to serving you.